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Support & Training: FAQ

My Library Account

My Library Account

Q. What can I do with My Library Account?
A. Use this facility to: check current loans and requests, see a list of previous loans, renew books, print exam papers, access subscribed databases.

Q. What is a PIN number and how do I get one?
A. Some functions on the Webpage require you to enter a PIN. A PIN is a four digit numerical number that you set up yourself, and that only you will know. Using your PIN is the same as signing your name. You need a PIN to renew or reserve books online, to view or print exam papers online, to request Inter-Library Loans online, to see what books you have checked out previously and to access subscribed databases.

If you do not have a PIN, go to My Library Account. Use a four-digit number, which the system will confirm. If you have any difficulties with creating a PIN please see a member of staff.

Q. What do I do if I forget my PIN?
A. If you have forgotten your PIN, you will need to go to the library issue desk and ask a member of staff to delete the current PIN so a new PIN can be created.


Q. What databases does the Library subscribe to?
A. Go to the library's 'Electronic Resources' page to view a full listing of databases the library subscribes to.

Q. Can I access databases from home?
A. Yes, if you an have Internet connection. Your Library PIN, along with your name and the barcode number from your GMIT ID or library card, allows you to use all the services on the library catalogue including accessing the databases from home. If you do not have a PIN, go to My Library Account. Use a four-digit number, which the system will confirm. If you have any difficulties with creating a PIN please see a member of staff.

Q. How do I know when to use one database over another?
A. Read the database descriptions provided in the alphabetical listing of databases from the Electronic Resources page or ask a member of staff for assistance.

Q. What is Adobe Acrobat Reader?
A. A piece of software which allow you to view PDF files. PDF is a file format that is used to electronically reproduce printed material. It is freely available @

Q. Can I get help if I am having problems accessing or searching a database?
A. Yes, contact Kathryn Briggs, Systems Librarian @ 091-742784, via email or call into the library.

Q. Is the full text available for all articles?
A. Most of the databases that the library subscribes to are combination databases (some articles are available in full text others only have citations and abstracts). Most search pages have an option to restrict your search to “full text” articles. For example, with Emerald you can specify that you are only looking for full text by clicking beside "Search only my subscribed journals" In Science Direct, we have access to the last 10 years of full text material. If the database is trying to charge you for a article after you have logged in with your PIN number, the full text is not available to you within the database you are searching. If you think you should be able to get the full text of an article but are not, please contact Kathryn Briggs on 091-742784


You can read the 'GMIT Library guide to downloading eBooks', available from the library catalogue. We also have an 'eBooks in GMIT Library' YouTube tutorial which you may view any time.

All of the eBook hosts also provide comprehensive help resources on their respective sites:

Can't Find What You Are Looking For?

If you can’t find an answer to your question here please Ask a Librarian by email:, phone: 091-742785 or call in to your nearest campus library.

If you find that we don’t hold an item that you need, you can use our Inter-Library Loans service. This service provides access to books and journal articles which are held at other libraries in the Ireland and overseas.

Galway 091-742785 | CCAM 091-745409
Mayo 094-9043146 | Letterfrack 091-742666